SipNtrac® Terms and Conditions

Last Updated: May 9, 2026
Version 6

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These Terms and Conditions are an agreement between you and AdherePath Ventures LLC, a Delaware limited liability company (“Company,” “we,” “us,” or “our”). These Terms govern your access to and use of the Site, the SipNtrac® mobile application (the “App”), the SipNtrac® SmartPad hardware (the “Device”), and any related products, services, features, content, or purchases we make available from time to time, together the “Service.”

By visiting our Site, purchasing a product, creating an account, downloading or using the App, or otherwise accessing the Service, you agree to be bound by these Terms. Your electronic acceptance of these Terms constitutes a legally binding agreement between you and us. If you do not agree to these Terms, you may not access or use the Service.

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1. Definitions

For purposes of these Terms:

• “Site” means our website and any related pages we operate.

• “App” means the SipNtrac® mobile application.

• “Device” means the SipNtrac® SmartPad hardware.

• “Service” means the Site, App, Device, and any related products, content, features, or services we offer.

• “You” and “your” mean the individual or entity using the Service.

 

2. Eligibility

You must be at least the age of majority in your state or province of residence to use or purchase from the Service, or you must have permission from a parent or legal guardian if you are a minor, where permitted by law. You may not use the Service for any unlawful or unauthorized purpose. By using the Service, you represent and warrant that you meet this requirement and that your use of the Service complies with all applicable laws and regulations.

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3. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information. Please review the Privacy Policy carefully because it also governs your use of the Site, App, and Device.

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4. Electronic Communications

When you use the Service or send us emails, you are communicating with us electronically. You consent to receive electronic communications from us, including transactional communications relating to orders, accounts, product updates, support, security notices, and service-related announcements. You agree that notices, disclosures, agreements, and other communications we provide electronically satisfy any legal requirement that those communications be in writing.

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5. Your Account

In the future, if you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to promptly update it as needed. We reserve the right to suspend, restrict, or terminate accounts at our discretion, including where we believe these Terms have been violated.

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To request deletion of your account, contact legal@adherepathventures.com. We may retain certain information as required by law, for legitimate business purposes, for dispute resolution, for fraud prevention, for security, or for the enforcement of our agreements.

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6. Orders, Billing, and Payments

When you place an order, you agree to provide current, complete, and accurate purchase and account information, including billing and shipping details. We reserve the right to refuse service, limit quantities, reject transactions, or cancel orders in our sole discretion, including orders that appear to be placed by resellers, distributors, automated systems, or fraudulent actors.

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You authorize our payment processors and us to charge your selected payment method for the full amount of your order, including applicable taxes, shipping, subscription charges, and other fees disclosed at checkout. We do not store full credit card numbers; payment processing is handled by third parties.

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If pricing, inventory, availability, typographical, promotional, or technical errors occur, we reserve the right to correct those errors and to refuse or cancel affected orders, including after submission.

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We accept major credit and debit cards processed through Stripe, Inc., including Visa, Mastercard, American Express, and Discover. Stripe, Inc. is a PCI DSS Level 1 certified payment processor. We do not store, process, or transmit full payment card information on our systems.

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7. Products, Device, and App

Certain products and services may be available exclusively online, and some may be offered in limited quantities. Product descriptions, images, pricing, availability, and features may change without notice. We do not guarantee that your device display will accurately show product colors or that any product, service, or feature will always be available.

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The Service is designed as a local-first wellness and hydration-tracking product. Hydration data may be stored locally on your device unless you separately opt in to a future cloud feature. You are responsible for your own device settings, backups, and security controls.

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You agree to use the Device and App only as intended and in accordance with all instructions, warnings, and usage guidance we provide. You may not tamper with, misuse, reverse engineer, decompile, disassemble, modify, or attempt to circumvent any part of the Device, App, or Service.

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The SipNtrac® SmartPad contains electronic components and should be used only with approved charging accessories and in accordance with all product instructions. Do not expose the Device to excessive heat, liquids, flames, or physical impact. Improper charging, disassembly, modification, or misuse may result in damage to the Device or personal injury. Users are responsible for using the Device safely and keeping it out of reach of small children where appropriate.

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You are responsible for using the Device safely, taking reasonable care of it, and keeping it away from small children or unauthorized users where appropriate. We are not responsible for damage caused by misuse, improper handling, unauthorized modifications, or use contrary to the provided instructions.

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8. Device Safety and Care

You are responsible for using the Device safely and in accordance with any instructions, warnings, packaging materials, charging guidance, or cleaning recommendations we provide.

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Unless expressly stated otherwise in writing:

• the Device is not waterproof or intended for submersion;

• the Device should not be exposed to excessive heat, flame, or hazardous environments;

• only compatible charging accessories should be used;

• damaged charging cables or power sources should not be used;

• the Device should be kept reasonably clean and dry;

• the Device should not be opened, modified, punctured, crushed, or altered; and

• the Device should be kept away from small children or other individuals who may misuse it.

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You should discontinue use of the Device if it appears damaged, overheated, malfunctioning, leaking, cracked, or otherwise unsafe.

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Improper handling, charging, storage, placement, or cleaning may affect Device functionality, measurement reliability, or product lifespan.

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9. Shipping and Delivery

We may provide estimated shipping and delivery dates, but those dates are not guaranteed. Shipping times may vary due to carrier delays, inventory availability, location, weather, and other factors beyond our control.

Risk of loss and title for physical products pass to you upon delivery to the carrier to the extent permitted by law, unless otherwise required by applicable law or stated otherwise in writing. You are responsible for providing a complete and accurate shipping address. We are not responsible for delays or failed deliveries resulting from incorrect address information you provided.

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10. Returns and Exchanges

SipNtrac® SmartPad products may be returned within 30 days of the date of delivery for a refund, provided the Device is returned in its original packaging and in substantially the same condition in which it was received. To initiate a return, contact support@sipntrac.com.

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Approved refunds will be processed to the original payment method within approximately 10–14 business days after we receive and inspect the returned product. Original shipping charges and other non-refundable fees may not be refundable unless required by law or the return results from our error or a verified defective product.

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Please inspect your order promptly upon delivery. If your Device arrives damaged, defective, or materially incorrect, contact support@sipntrac.com within 48 hours of delivery and include a description of the issue and photographs where reasonably possible. We may, at our discretion, provide a replacement, exchange, store credit, or refund.

Exchanges for non-defective products may be permitted within 30 days of delivery at our sole discretion and may require payment of return shipping or other applicable fees.

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11. Warranty

AdherePath Ventures LLC provides a limited one (1) year warranty on the SipNtrac® SmartPad beginning on the original date of purchase. This limited warranty covers defects in materials and workmanship under normal intended use and in accordance with all provided instructions and safety guidance.

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This limited warranty does not cover damage resulting from accident, misuse, neglect, improper charging, liquid exposure, unauthorized modification or repair, improper storage, ordinary wear and tear, or use inconsistent with product instructions.

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To request warranty service, contact support@sipntrac.com and provide proof of purchase and a description of the issue. We may require return of the Device for inspection before determining eligibility for warranty coverage.

Except where prohibited by law, any implied warranties are limited to the duration of this limited warranty.

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12. Subscriptions and Paid Services

We may offer one-time purchases, subscription services, or other Paid Services from time to time. If you purchase a subscription, it may automatically renew until canceled in accordance with the subscription terms shown at checkout or in the App.

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You authorize our payment processors and us to charge your selected payment method for recurring subscription charges until canceled. You may cancel subscriptions according to the cancellation procedures disclosed at signup, in your account settings, or through the applicable platform provider.

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We may change, suspend, or discontinue any Paid Service or feature at any time, and we may modify pricing upon notice where required by law. Your continued use of a Paid Service after a price change or other update constitutes acceptance of that change.

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If we offer subscription services in the future, we will provide clear disclosure regarding recurring billing terms, renewal timing, cancellation methods, and applicable pricing before you enroll. Unless otherwise stated at signup, we will provide notice of renewal pricing and timing at least seven (7) days before a renewal charge is processed where required by law.

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You may cancel subscription services at any time through your account settings or by contacting support@sipntrac.com. Cancellation will take effect at the end of the then-current billing period unless otherwise required by law.

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13. Information Accuracy

We make reasonable efforts to keep the Service accurate and current, but we do not guarantee that all information is complete, current, or error-free. Product descriptions, technical details, pricing, availability, and other content may contain errors or omissions, and we reserve the right to correct them at any time without prior notice.

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14. User Content and Feedback

If you submit reviews, suggestions, ideas, testimonials, comments, or other materials to us, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, edit, publish, translate, distribute, and display that content in any medium, unless we agree otherwise in writing.

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You represent that your submissions:

• do not violate the rights of any third party;

• do not contain unlawful, defamatory, obscene, or malicious content; and

• do not infringe intellectual property, privacy, or publicity rights.

 

We may, but are not obligated to, monitor, edit, or remove user-submitted content that we determine to be inappropriate, unlawful, harmful, or otherwise inconsistent with these Terms.

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14.1 User Content and Hydration Data.

For purposes of these Terms, "User Content" includes any information, data, or feedback you provide to us, as well as data generated by your use of the Device or App, such as hydration metrics, intake volumes, and timestamps ("Hydration Data").

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While the Service is currently designed for local storage of Hydration Data, if you later choose to utilize cloud synchronization or backup features, you grant AdherePath Ventures LLC a non-exclusive, worldwide, royalty-free, and sublicensable license to use, store, and process your User Content to provide, maintain, and improve the Service. We may also use anonymized, de-identified, or aggregated Hydration Data for research, statistical analysis, and service optimization, provided that such data does not personally identify you.

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15. Prohibited Uses

You may not use the Service to:

• violate any law or regulation;

• transmit viruses, malware, or destructive code;

• harass, abuse, defame, discriminate against, or threaten others;

• submit false, misleading, or fraudulent information;

• collect, scrape, crawl, or track personal information without authorization;

• spam, phish, pharm, pretext, or otherwise attempt deceptive activity;

• interfere with the security or functionality of the Service;

• reverse engineer or attempt to extract source code from the App or Device;

• use the Service in connection with unlawful surveillance or monitoring activities; or

• reproduce, duplicate, resell, or exploit the Service or its content without our written permission.

 

We reserve the right to suspend or terminate access for any violation of this section.

 

15.1 Authorized Connections.

You may only access and connect to the Service using: (i) a Device manufactured, distributed, or sold by AdherePath Ventures LLC; and (ii) our official App. You agree not to access or use the Service with any hardware device not manufactured, distributed, or sold by us, or via any third-party software application or interface not expressly authorized by us. Any attempt to use the App with unauthorized hardware or to use the Device with unauthorized software is a material breach of these Terms and may result in the immediate termination of your access to the Service.

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16. Intellectual Property

All content included in or made available through the Service, including text, graphics, logos, images, software, product designs, firmware, and the selection, coordination, arrangement, and organization thereof, is owned by us or our licensors and is protected by intellectual property laws.

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You may not copy, modify, reverse engineer, distribute, create derivative works from, or otherwise exploit our content except as expressly authorized by these Terms.

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You do not acquire any ownership rights in any content or intellectual property by using the Service.

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16.1 Intellectual Property Complaints

If you believe that any content made available through the Service infringes your intellectual property or other legal rights, please notify us at legal@adherepathventures.com and include:

• your full name and contact information;

• a description of the rights you believe have been infringed;

• identification of the specific content or material at issue;

• a statement that you believe the use is unauthorized; and

• a statement that the information you provide is accurate and that you are authorized to act on behalf of the rights owner where applicable.

 

We reserve the right to remove or restrict access to content that we reasonably believe may infringe intellectual property rights or violate applicable law.

 

17. Third-Party Services and Links

The Service may contain links to third-party websites, tools, platforms, or services. We do not control, endorse, or assume responsibility for any third-party content, policies, products, or services, and your use of third-party offerings is at your own risk.

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If we share information with third-party service providers to support payments, hosting, communications, shipping, analytics, or other business functions, those providers may process information as needed to perform their services for us.

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The Service may permit you to link your SipNtrac® account or log in via third-party social networking services ("SNS"), such as Apple, Google, or Facebook. By using an SNS to access the Service, you grant us permission to access and use certain information from your SNS profile as permitted by the settings of that service and our Privacy Policy. AdherePath Ventures LLC is not responsible for the availability, accuracy, or privacy practices of any third-party SNS. Your relationship with any SNS is governed solely by your agreement with that third party.

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17.1 Push Notifications
The Service may use Apple Push Notification service (“APNs”) to deliver reminders, alerts, and other service communications. Delivery depends on your device settings, Apple services, network connectivity, and notification permissions. You may disable push notifications at any time, but doing so may reduce or limit the functionality of reminders.

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18. Software and Feature Updates

We may update, patch, modify, suspend, or discontinue the Site, App, or Device, or any software, firmware, or feature at any time. These updates may occur automatically or may require your action to continue using certain features.

We may also introduce, modify, remove, or discontinue experimental, beta, preview, AI-generated, or optional features at any time. Such features may contain errors, interruptions, inaccuracies, or incomplete functionality and are provided without guarantees of availability, accuracy, or continued support.

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Any such features may be subject to additional terms, permissions, or notices.

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19. Compatibility and Third-Party Platforms

The Service may depend on third-party platforms, operating systems, device settings, Bluetooth functionality, payment processors, hosting services, or analytics tools. We do not guarantee that the Service will work with every device, operating system, browser, or third-party service.

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We are not responsible for outages, changes, interruptions, compatibility limitations, or failures caused by third-party platforms or services outside our control.

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If you download or use the App through the Apple App Store, you acknowledge and agree that Apple Inc. is not responsible for the App, its content, maintenance, support services, or any claims relating to the App. To the maximum extent permitted by applicable law, Apple has no warranty obligations regarding the App. You further acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you as third-party beneficiaries.

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20. App Store and Platform Terms

If you download the App through the Apple App Store, Google Play, or another third-party platform, you acknowledge that these Terms are between you and AdherePath Ventures LLC, not the platform provider.

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Apple, Google, and other platform providers are not responsible for the App, its content, maintenance, support, or warranty obligations except as required by applicable law.

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You agree to comply with all applicable third-party platform terms when using the App. Apple and its subsidiaries are third-party beneficiaries of these Terms to the extent required by Apple’s App Store policies.

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​​21. SipNtrac® App License

Subject to your compliance with these Terms, AdherePath Ventures LLC grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to download, install, access, and use the SipNtrac® App and related software solely for your personal, non-commercial use on devices that you own or control.

 

The App and all related software, content, design elements, documentation, trademarks, logos, and other materials are licensed, not sold. Except for the limited rights expressly granted in these Terms, AdherePath Ventures LLC and its licensors retain all right, title, and interest in and to the App, the Service, the Device software, and all related intellectual property.

 

You may not, and may not permit any third party to:

• copy, modify, adapt, translate, or create derivative works based on the App or related software;

• reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, object code, underlying structure, or algorithms;

• remove, alter, or obscure any copyright, trademark, proprietary, or legal notices;

• use the App in any unlawful manner or in violation of these Terms;

• access, tamper with, or attempt to gain unauthorized access to any systems, data, features, or accounts;

• distribute, sell, lease, sublicense, assign, publish, or otherwise transfer the App or any rights in it;

• use the App on a jailbroken, rooted, or similarly compromised device in a way that interferes with security or normal operation; or

• use automated scripts, bots, or other unauthorized means to access or interact with the App or Service.

 

You agree to use the App and Device only in accordance with all instructions, warnings, and applicable laws. You are responsible for any compatible device, operating system, Bluetooth settings, notification settings, and internet connectivity needed to use the App and related features.

 

The Service may rely on third-party platforms, app stores, operating systems, cloud services, payment processors, notification services, or other vendors. We do not control those third-party services and are not responsible for their acts, omissions, outages, or policies.

 

We may update, modify, suspend, or discontinue the App, Device software, firmware, or any feature at any time. Updates may be required for continued use of certain features, and your continued use of the App after an update constitutes acceptance of that update to the extent permitted by law.

 

The App may use Apple Push Notification service or other notification services to deliver reminders, alerts, or service messages. Delivery depends on your device settings, network connectivity, and the availability of third-party services. You may disable notifications at any time, but doing so may limit certain reminder features.

 

The App, Service, and related software are provided on an “as is” and “as available” basis. We do not guarantee that the App will be uninterrupted, secure, error-free, or compatible with every device or operating system.

 

We may suspend or terminate this license at any time if you violate these Terms, misuse the App or Device, or if we discontinue the Service. Upon termination, you must stop using the App and delete all copies in your possession or control, except to the extent a copy is retained automatically by your device, app store, or backup system beyond your control.

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22. Security and Device Responsibility

You are responsible for maintaining the security of your device, account, passwords, access credentials, backups, and locally stored information. Because some data may be stored locally on your device, you should use reasonable safeguards such as a passcode, biometrics, and up-to-date software.

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We are not responsible for loss of locally stored data resulting from device failure, hardware damage, app deletion, operating system changes, backup restoration, user actions, malware, unauthorized access, or third-party backup systems.

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You are also responsible for ensuring that the Device and App are used safely, stored properly, and kept away from unauthorized users or children where appropriate.

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23. Wellness and Medical Disclaimer

SipNtrac® is a wellness monitoring product and is not intended to diagnose, treat, cure, or prevent any disease unless we expressly state otherwise in a separate written notice.

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The Service is not a medical device, does not provide medical advice, and is not a substitute for professional judgment from your healthcare provider.

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SipNtrac® is not intended for emergency monitoring, medical supervision, or safety-critical hydration management. You should not rely on the Service where dehydration, fluid intake, or hydration status may present a medical, athletic, occupational, or safety emergency.

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You are responsible for making your own health and safety decisions and for consulting appropriate professionals where needed. We do not guarantee that the Service, App, Device, reminders, estimates, or measurements will always be accurate, complete, timely, or uninterrupted.

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24. Disclaimer of Warranties

To the maximum extent permitted by law, the Service, including the Site, App, Device, products, and all related content, is provided on an “as is” and “as available” basis.

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We disclaim all warranties and conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, data accuracy, and uninterrupted or error-free performance.

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Some jurisdictions do not allow certain warranty disclaimers, so some of the above limitations may not apply to you.

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25. Limitation of Liability

To the maximum extent permitted by law, AdherePath Ventures LLC and its officers, members, managers, employees, contractors, agents, licensors, affiliates, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, data, revenue, goodwill, business opportunity, or use arising from or related to your use of the Service.

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If liability cannot be fully excluded under applicable law, our total liability for any claim will be limited to the greater of:

• the amount you paid to us for the product or service giving rise to the claim; or

• the maximum amount permitted by law.

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If you are dissatisfied with the Site, the App, the Device, or these Terms, your sole and exclusive remedy is to discontinue using the Service.

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26. Indemnification

You agree to indemnify, defend, and hold harmless AdherePath Ventures LLC and its officers, members, managers, employees, contractors, agents, licensors, affiliates, suppliers, and service providers from any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• your use of the Service;

• your violation of these Terms;

• your violation of any law; or

• your infringement of any third-party right.

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27. Export Compliance

The Service, including the App and Device, is subject to United States export control and economic sanctions laws and regulations. You agree to comply strictly with all such laws and regulations. You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You shall not export, re-export, or transfer the Device or App to any prohibited jurisdiction or individual without required government authorization.

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28. Force Majeure

We will not be responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, acts of government, labor disputes, supply chain interruptions, carrier delays, power outages, internet failures, third-party service failures, cyber incidents, epidemics, or similar events.

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29. Termination

These Terms remain in effect until terminated by either you or us. You may stop using the Service at any time.

We may suspend or terminate your access to the Service, in whole or in part, at any time and without notice if we believe you have violated these Terms, created risk or liability, engaged in fraudulent activity, or if we decide to discontinue the Service.

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Any provisions that by their nature should survive termination, including payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, intellectual property provisions, and licenses granted by you, will survive termination.

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30. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

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31. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or terms referenced here, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous understandings, communications, and proposals, whether oral or written.

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Our failure to enforce any provision will not be considered a waiver of that provision.

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32. Governing Law

These Terms and any disputes arising out of or related to them will be governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

AdherePath Ventures LLC is organized under the laws of the State of Delaware.

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33. Arbitration and Class Waiver

Any dispute not resolved informally shall be resolved by final and binding arbitration under the Federal Arbitration Act before a single neutral arbitrator, except where prohibited by applicable law. Arbitration shall occur in a mutually agreed location or remotely, where permitted.

To the fullest extent permitted by law, disputes must be brought only in an individual capacity and not as part of any class, collective, coordinated, or representative action. The arbitrator may not consolidate claims without the consent of all parties.

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You may opt out of this arbitration agreement by sending written notice to legal@adherepathventures.com within thirty (30) days after first accepting these Terms. Your notice must include your full name, email address, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration will not affect any other provision of these Terms.

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34. Changes to These Terms

We may update or replace these Terms at any time by posting the revised version on the Site or otherwise providing required notice.

Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised Terms.

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35. Contact Information

Questions about these Terms, warranty requests, privacy concerns, or other legal matters should be directed to:

AdherePath Ventures LLC
8 The Green, Ste B
Dover, Delaware 19901
USA

Email: legal@adherepathventures.com

Customer support inquiries may also be directed to support@sipntrac.com.